Thank you for making it possible in a timely manner, it was much appreciated. We look forward to continued business with you in the future. Continue the great work at your establishment.
You’re going to LOVE our newest mobile laboratory. Just picked it up from Apex Instruments in NC. It tows better than any trailer I’ve ever had. Wait till you see the inside. It has been designed for compact efficiency with dual racks and multiple work stations.
We are impressed by your excellent service and wish that you will keep it always!
Wouldn't shop anywhere else!
Great turn around by Apex to get a “build to order” part to us in 24hrs. We greatly appreciate all your efforts. Probably will be placing another order in the near future to have a line in stock.
Thank you again. It has been a pleasure doing business with you.
We have utilized Apex Instruments for several years to supply us with quality testing equipment. We also have assisted several industries in the area, who perform their own testing, with training and have helped them to obtain Apex equipment for their in-plant usage.
I would like to report to you that the replacement probes are working better and we are hopeful they will continue to do so next winter as well.
Thank you for going the extra mile to really make sure we are 100% satisfied with the product.
Also, Jackson is by far the best person myself and the plant personal worked with for all of the trouble shooting needed.
Our new trailer was even better than we anticipated.
As you know, our technician went to change the traps at a remote location where we have two of your consoles running and found one of those consoles to have developed some serious problems.
Over the course of the next two days, you and others at Apex provided outstanding technical support and customer service enabling him to repair the console without having to return it thereby minimizing downtime.
I would like to send a personal “Thank You!” to all of those involved. Your support after the sale is one of the many reasons I highly recommend your product and company to others. We look forward to continuing to work with you.
End of Life: 4-pin Amphenol Power Connector
Effective Immediately, 5-Pin Power Connectors will be Standard The 5-pin power connector is the new standard in all our products moving forward (see the photo below). The 5-pin power connector will be on the following products: consoles, sample box assemblies (heated ovens), and umbilical cables. The official End of Life notice was published on our[…]
William H. Howe Announces Retirement & Appoints New CEO of Apex Instruments
William H. Howe, President and Founder of Apex Instruments, Inc., announces his retirement after over 35 years in the source sampling equipment industry. Howe founded Apex Instruments in 1988 as a manufacturer of residential wood heater testing equipment. The company is located in Fuquay-Varina, NC and serves as a worldwide market leader in the source[…]