Vance Jones at Apex Instruments is the best customer service representative in the business.
We are impressed by your excellent service and wish that you will keep it always!
Wouldn't shop anywhere else!
Great turn around by Apex to get a “build to order” part to us in 24hrs. We greatly appreciate all your efforts. Probably will be placing another order in the near future to have a line in stock.
Thank you again. It has been a pleasure doing business with you.
We have utilized Apex Instruments for several years to supply us with quality testing equipment. We also have assisted several industries in the area, who perform their own testing, with training and have helped them to obtain Apex equipment for their in-plant usage.
I would like to report to you that the replacement probes are working better and we are hopeful they will continue to do so next winter as well.
Thank you for going the extra mile to really make sure we are 100% satisfied with the product.
Also, Jackson is by far the best person myself and the plant personal worked with for all of the trouble shooting needed.
Our new trailer was even better than we anticipated.
As you know, our technician went to change the traps at a remote location where we have two of your consoles running and found one of those consoles to have developed some serious problems.
Over the course of the next two days, you and others at Apex provided outstanding technical support and customer service enabling him to repair the console without having to return it thereby minimizing downtime.
I would like to send a personal “Thank You!” to all of those involved. Your support after the sale is one of the many reasons I highly recommend your product and company to others. We look forward to continuing to work with you.
End of Life Notification: 4 Inch OZ Clamp
Glassware Products No Longer Available: GA-4CZ, GNFA-4Z, GN-CGS4-Z, GN-DGS4-Z Dear Customer, As part of our on-going product management process, we would like to inform you that the Z-style clamp for 4 inch glassware and any sets including it are no longer available for purchase. For further information or assistance please do not hesitate to contact[…]
Apex Instruments at CEMS India
The inaugural CEM India show was a huge success for Apex Instruments Inc! During the 3 day event we had many visitors to the booth inquiring about our new XC-170 system as well as our 30B sorbent trap sampling equipment. Visitors to booth included Shubhanand Mukesh from Tata Steel, Amit and Sumalya from TUV, Hasmukh[…]
EPA Proposed Revisions to Method 202
Here’s an update from the EPA on Method 202. ACTION On August 23, 2017, the U.S. Environmental Protection Agency (EPA) proposed technical revisions and editorial changes to clarify and update the procedures specified in Method 202. Method 202 describes the procedures that stack testers must follow to measure condensable particulate matter (CPM) emissions from stationary[…]
Educating the Stack Testers of Tomorrow!
Walter Smith, one of the founders of stack testing, has completed yet another Stack Testing training class at Apex Instruments. With hands on exercises, engaging discussions, and one of the best class sizes in years, the experience turned out to be a great success. Apex Instruments is proud to be a part of this ongoing[…]
Apex Finds Success at ICMGP!
Thank you everyone that came to us and showed interest in our company and our mission. This year’s ICMGP (13th International Conference on Mercury as a Global Pollutant) saw over 1,000 attendees from more than 50 countries. An important aspect of this year’s meeting was the close timing to the Minamata Convention, which is a[…]
End of Life Notification
End of Life Notification – Dry Gas Meter – Model: SK25EX 360 June 30th 2017 Equipment Affected: Mercury Sorbent Trap Samplers Models: XC-6000, XC-30B, STM-12B Dear Customer, As part of our on-going product lifecycle management process, the above systems will be affected by the introduction of our superior model SK25EX 100 Dry Gas Meter. The[…]