Vance Jones at Apex Instruments is the best customer service representative in the business.
We are impressed by your excellent service and wish that you will keep it always!
Wouldn't shop anywhere else!
Great turn around by Apex to get a “build to order” part to us in 24hrs. We greatly appreciate all your efforts. Probably will be placing another order in the near future to have a line in stock.
Thank you again. It has been a pleasure doing business with you.
We have utilized Apex Instruments for several years to supply us with quality testing equipment. We also have assisted several industries in the area, who perform their own testing, with training and have helped them to obtain Apex equipment for their in-plant usage.
I would like to report to you that the replacement probes are working better and we are hopeful they will continue to do so next winter as well.
Thank you for going the extra mile to really make sure we are 100% satisfied with the product.
Also, Jackson is by far the best person myself and the plant personal worked with for all of the trouble shooting needed.
Our new trailer was even better than we anticipated.
As you know, our technician went to change the traps at a remote location where we have two of your consoles running and found one of those consoles to have developed some serious problems.
Over the course of the next two days, you and others at Apex provided outstanding technical support and customer service enabling him to repair the console without having to return it thereby minimizing downtime.
I would like to send a personal “Thank You!” to all of those involved. Your support after the sale is one of the many reasons I highly recommend your product and company to others. We look forward to continuing to work with you.
Say Hello to the Newest Member of our Sales Department!
We are pleased to announce Ben Rogers as the new Domestic Business Development Manager. Ben will be a point of contact for our domestic customers, new and old. Ben first joined Apex Instruments while still in high school only leaving for college and a brief stint as a stack monkey. He has worked in various[…]
Our New SB-2M Design!
You asked. We listened. We are excited to introduce our new SB-2M design with a probe clamp designed for additional structural support. We admit, our previous model wasn’t perfect. The sheetmetal of the sample box would flex and bend if not properly used. As a response, we thought we would improve the design! The[…]
AEP CEMS Tradeshow!
Apex was proud to be part of the first national AEP CEM user group meeting. We enjoyed putting faces to email addresses as well as collaborating and discussing future projects with our partners and customers. Thank you for all your support and positivity. We look forward to continuing our partnerships!
ENS Now Exclusive Distributor in South Korea
Apex Instruments is proud to announce the appointment of ENS Korea as our exclusive distributor in South Korea. Apex and ENS have a history dating back over 20 years, and with recent developments of making customized products for the Korean market, Apex and ENS hope to continue the success we have had in 2017 for[…]
End of Life Notification: 4 Inch OZ Clamp
Glassware Products No Longer Available: GA-4CZ, GNFA-4Z, GN-CGS4-Z, GN-DGS4-Z Dear Customer, As part of our on-going product management process, we would like to inform you that the Z-style clamp for 4 inch glassware and any sets including it are no longer available for purchase. For further information or assistance please do not hesitate to contact[…]
Apex Instruments at CEMS India
The inaugural CEM India show was a huge success for Apex Instruments Inc! During the 3 day event we had many visitors to the booth inquiring about our new XC-170 system as well as our 30B sorbent trap sampling equipment. Visitors to booth included Shubhanand Mukesh from Tata Steel, Amit and Sumalya from TUV, Hasmukh[…]