Vance Jones at Apex Instruments is the best customer service representative in the business.
We are impressed by your excellent service and wish that you will keep it always!
Wouldn't shop anywhere else!
Great turn around by Apex to get a “build to order” part to us in 24hrs. We greatly appreciate all your efforts. Probably will be placing another order in the near future to have a line in stock.
Thank you again. It has been a pleasure doing business with you.
We have utilized Apex Instruments for several years to supply us with quality testing equipment. We also have assisted several industries in the area, who perform their own testing, with training and have helped them to obtain Apex equipment for their in-plant usage.
I would like to report to you that the replacement probes are working better and we are hopeful they will continue to do so next winter as well.
Thank you for going the extra mile to really make sure we are 100% satisfied with the product.
Also, Jackson is by far the best person myself and the plant personal worked with for all of the trouble shooting needed.
Our new trailer was even better than we anticipated.
As you know, our technician went to change the traps at a remote location where we have two of your consoles running and found one of those consoles to have developed some serious problems.
Over the course of the next two days, you and others at Apex provided outstanding technical support and customer service enabling him to repair the console without having to return it thereby minimizing downtime.
I would like to send a personal “Thank You!” to all of those involved. Your support after the sale is one of the many reasons I highly recommend your product and company to others. We look forward to continuing to work with you.
Apex receives grade A from ISO Certified Distributor!
Apex Instruments has a news update from our distributor from Thailand! “In accordance with the Quality Measurement System ISO 9001:2008, Sithiphorn Associates Co., Ltd. has evaluated its vendors/suppliers during October 1st, 2015 to September 30, 2016. Apex Instruments is the one company that has been rated with an “A” for excellent for the sections of quality,[…]
Field Product Modification Advisory
For more information on how to modify your product, click on this link to download the step-by-step PDF file. Purpose of Notification: Apex Instruments has been manufacturing source testing equipment since 1988. During this time, we have not become aware of any serious injuries from the use of our products or services. We are proud[…]
SFA-2590 Part Change Notice
The enhanced SFA-2590 has evolved in several positive significant way. Compared to the original, the enhanced model: Is 50% lighter making it easier to carry and handle. Will accept a Teflon (GF-2590T), Quartz Silica (GF-2590Q) or Borosilicate Micro-Fiber (GF-2590) filter. Has a reduced diameter which means less blockage of the stack by about 2 square[…]
Another Successful Training!
Apex Instruments is proud to have recently completed Isokinetic Method 5 and Method 201A certification training for Ecoquimsa and the INAF Group from Guatemala. Contact Apex Instruments to sign up for your class today!
End of Line Product: Type A Precision Wet Test Meter
The Model W-NK Wet Gas Meter Model A will no longer be available as of June 30th.
Apex Instruments New Website Goes LIVE!
Apex Instruments is proud to announce the launch of our newly redesigned website. We now feature an interactive navigation with an on-site blog to serve as a resource for company and industry related news about the source testing equipment industry. Some of our favorite features of our new site are: Custom Designed and Developed WordPress[…]